professional
summary.

Strategic executive with 20+ years of experience leading global digital operations teams with a focus on content production, global expansion, localization, commercial readiness, consumer experience, capabilities, and business transformation. Expertise AI/ML integration, automation, and process optimization. Passionate about building high-performing, results-driven teams to drive efficiency, speed, scalability, and innovation.

guiding principles.

Be authentic
Lead with empathy
Stay curious
Assume best intentions
Start with the consumer and work backwards
Progress over perfection
Hire smart people, empower them, get out of the way
Work hard and be nice to people

experience.

Nike Inc.

June 2024 - present

Senior Director, Portfolio & Platform Ops

Oversaw a $30M+ budget across 56 markets in 20 geographies for digital production, covering content publishing, localization, membership, launch, NBY, and commercial readiness.
Led a 100+ member team across five digital operations pillars, delivering a faster, more efficient operating model.
Managed execution of 7K high-heat product launches, 30K inline launches, 100K consumer experiences, and 20K campaigns in 38 languages (200M+ words translated) annually.
Developed and executed a global digital operations modernization strategy, leveraging robotic process automation, (RPA), artificial intelligence (AI), and machine learning (ML) across multiple business functions.

December 2021 - June 2024

Senior Director, Portfolio & Platform Ops

Managed a $20M+ budget to drive real-time operations, process excellence, automation, and data-driven innovation.
Led a 65+ member global team to enhance digital operations, ensuring productivity and sustainable growth.
Acted as the primary business stakeholder for Digital Product and Global Technology Engineering Teams, influencing strategic priorities, roadmaps, and trade-offs.

December 2019 - December 2021

Senior Director, Process & Capabilities

Established Go-to-Market and Live Ops functions to streamline and maximize business value of capability rollouts and power a read and react offense to fight consumer friction and drive the business.
Managed a $20M+ budget and a 65+ member team across digital production, process excellence, automation, analytics, and reporting.
Served as the primary business stakeholder for product and technology teams, optimizing digital experiences and seasonal readiness.

September 2014 - December 2019

Director, Localization & Content Publishing

Spearheaded content publishing and localization operations for 100M+ words across 160 countries in 32 languages.
Optimized quality, performance, and cost through benchmarking, process improvements, and vendor negotiations.
Led a 75+ person global Center of Excellence (COE), aligning production, quality, product, and technology teams.
Implemented a new enterprise Translation Management System (TMS), enhancing quality, scalability, and reducing costs.

Lionbridge Technologies

February 2008 – September 2014

Director, Global Programs

Managed the financial health and strategic growth of key customer accounts.
Delivered tailored solutions for clients by optimizing people, processes, tools, and technology.
Monitored and improved the performance of global delivery teams and external suppliers to enhance quality, efficiency, and profitability

education & Skills.

MBA, International Management, Monterey Institute of International Studies

B.A., International Studies & Spanish, Gonzaga University

Digital Strategy & Transformation

AI/ML & Process Automation

Content & Localization

Operational Excellence

Global Team Leadership

me, personally.

Professional, Girl Boss, Mentor, Mom, Cheerleader, Daughter, Sister, Friend, Aspiring Yogi & World Traveler...

...doing my best to navigate life with resilience, passion, and a sense of humor.

I was born and raised in a small town in the Pacific Northwest with three siblings, and have always been curious, adventurous, and deeply passionate about different cultures and languages. That curiosity led me to study abroad in Spain, earn my undergraduate degree from Gonzaga University, and pursue an MBA at the Monterey Institute of International Studies.

I built a dynamic career in retail and localization, working at West Marine and Eddie Bauer before finding my stride at Lionbridge Technologies. In 2014, I landed my dream job at Nike, where I've spent the past decade leading large-scale global teams in digital operations and transformation.

As a working mom of three, I've spent nearly twenty years balancing the demands of corporate leadership with raising a family. Four years ago, I faced the unimaginable loss of my partner of 20+ years. Through that experience, I've learned the depths of grief, the power of resilience, and the importance of showing up every day with strength and grace.

Today, I embrace life’s wild ride, striving for growth both personally and professionally. I believe in working hard, playing hard, and surrounding myself with incredible people—whether in a conference room, on the sidelines of my kids' activities, or exploring the world one passport stamp at a time. I find joy in traveling, fitness, family time, good coffee, and even better friends.

With perspective shaped by experience, I'm focused on making each day count, staying true to myself, and lifting others along the way.